terms and conditions

Terms of Service

Welcome to EenaCrafts! These Terms of Service outline the terms and conditions that govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

1. General Information: i. EenaCrafts (“we,” “our,” or “us”) refers to our company and website. ii. “You” or “user” refers to any individual accessing or using our website and services.

2. Use of the Website: i. You agree to use our website for lawful purposes only and not engage in any activities that may disrupt or interfere with the proper functioning of the website. ii. You are responsible for maintaining the confidentiality of your account information and are liable for any activity that occurs under your account.

3. Product Information: i. We strive to provide accurate and up-to-date information about our products. However, we do not warrant that the product descriptions, images, or other content on our website are error-free or complete.

4. Ordering and Payment: i. By placing an order, you agree to provide accurate and complete information about yourself, including your shipping address and payment details. ii. We reserve the right to refuse or cancel any order at our discretion, including but not limited to orders with incorrect pricing or availability information. iii. Payment processing is handled securely through third-party providers. We do not store your payment information.

5. Shipping and Delivery: i. We strive to process orders promptly and deliver products within the estimated timeframe. However, delays may occur due to factors beyond our control. ii. Any shipping and delivery dates provided are estimates and not guaranteed arrival dates.

6. Returns and Exchanges: i. Our Returns and Exchange Policy governs the process of returning or exchanging products. Please refer to the policy for detailed information.

7. Intellectual Property: i. All content on our website, including images, logos, text, and graphics, is protected by intellectual property rights and is the property of EenaCrafts or its licensors. ii. You may not reproduce, distribute, modify, or create derivative works of our content without our explicit permission.

8. User Content: i. Any content submitted by you, such as reviews or comments, must not violate any third-party rights, be offensive, or contain inappropriate content. ii. By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and display the content.

9. Limitation of Liability: i. We are not liable for any indirect, consequential, or incidental damages arising from the use of our website or services. ii. In no event shall our liability exceed the total amount paid by you for the purchased product or service.

10. Changes to Terms: i. We reserve the right to modify these Terms of Service at any time. Any changes will be effective upon posting on our website.

11. Governing Law: i. These terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. If you have any questions or concerns, please contact us at care@eenacrafts.com.

Last updated: 7th August, 2023

Sincerely, Eenacrafts Customer Care Team

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